Steps to Becoming a Medical Secretary: A Guide to Working in a Hospital
Steps to Becoming a Medical Secretary: A Guide to Working in a Hospital
I decided to write this book because, with over five years of experience as a medical secretary and having held various other positions in the medical field, I felt that there were some things that I could share with my fellow medical secretaries.
Our job as hospital secretaries differs slightly from what they do in a doctor's office or any other field type. We work daily with nurses, doctors, CNAs, radiologists, physical therapists, transporters, patients, visitors, and vendors.
We encounter many different types of personalities who think that we have the most straightforward job in the hospital, which you and I know is not valid.
But some people think it's the easiest job in the hospital because some of us know how to make this stuff look easy.
So, if you are already a hospital medical secretary or are thinking of becoming one, read on. I wrote this book for you.
Sections include:
- Medical Terminology
- Typing Skills
- Work Orientation
- Calling in Consultants
- Obtaining Consents
- Dealing with Co-Workers
- Patients with Different Religions
- Different Types of Patients
- Work Dress Codes
- Emergency Code Phrases
- Emergency Situations
- Dealing with Family and Visitors
- Filing Paperwork
- Floating to Another Unit
- Knowing HIPAA
- Ordering Supplies
- Working with Office Equipment
- Making Personal Telephone Calls
- Taking Your Lunch Break
- Answering Call Lights
- Working with Another Secretary
- Transferring to Another Unit
- Sanitizing Your Area
- Work Hours
- Being Proactive